Courtyard by Marriott Philadelphia City Avenue

The hotel staff were extremely friendly and accommodating. No questions went unanswered, and no need was unmet. The location is great. The hotel and surrounding areas were chill and quiet.

Initially, we got the wrong room assigned. Once available, they moved us to another one and compensated us at the bar for the inconvenience. Liked the entrance of hotel with comfortable sitting room, PC stations, small shop, bar, complimentary fresh water and indoor pool. Secure elevator.

The check in experience was horrible, the staff member that checked us in was very rude and argumentative! He would not honor the AAA discount that we were quoted when we booked! Would not even look at my email with the confirmation number! It was his way or no way! It was so bad I just gave up and paid what he said ! Because of how my family and I were treated by him I will not be staying there again when I visit Philly! The Hotel itself was Beautiful!

The room was clean and comfortable. The staff was friendly and helpful.

The restaurant staff were outstanding. My bed was very comfortable, but I had to practically pole vault to get into it. It was very tall.